Companies / data
MongoDB Atlas
451incidents since 2020-01-09
110major or critical
17in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue impacting Atlas Search availability on certain clusters MongoDB Atlas reported a major Atlas Search incident causing mongot crashes and potential search and vector search outages for a subset of users. It started at 2026-10-09 16:29 UTC and was resolved at 2026-10-09 18:17 UTC, lasting 1 h 47 min. A fix was deployed at 10-09 17:09 UTC. | Major incident | |
| Major incident: Trigger processing may be delayed globally MongoDB Atlas reported a major global incident affecting Triggers: unordered processing was delayed, and some triggers were not firing or visible in the Atlas UI. The incident started at 2026-10-01 15:41 UTC and was resolved at 2026-10-01 20:54 UTC, lasting 5 h 12 min; trigger processing was operational by 19:59 UTC. | Major incident | |
| Major incident: Support Portal Outage MongoDB Atlas reported a major Support Portal outage that degraded or limited customers’ access to technical support. The incident started at 2026-09-16 09:06 UTC and was resolved at 2026-09-16 15:31 UTC, lasting 6 h 24 min; MongoDB stated that the platform issues were resolved. | Major incident | |
| Major incident: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 MongoDB Atlas reported major impairment of cluster operations in AWS me-central-1 and AWS me-south-1, affecting MongoDB Cloud, starting 2026-09-03 16:44 UTC. The incident remained open under monitoring when archived; the recorded open duration was 2 minutes, with no cause or fix stated. | Major incident | |
| Major incident: GCP capacity constraints affecting Atlas deployments MongoDB Atlas reported a major incident affecting some customers’ deployments due to GCP capacity constraints across North America, Europe, and Asia Pacific/Australia, including M50 and S70L instance types. It started at 2026-08-05 05:17 UTC and was resolved at 2026-08-05 12:14 UTC, lasting 6 h 56 min; MongoDB said symptoms had largely subsided and Atlas was fully operational. | Major incident | |
| Major incident: Elevated errors on VoyageAI APIs VoyageAI APIs experienced elevated 5xx errors affecting VoyageAI Embedding and Reranking Models, with major impact, from 2026-08-03 18:47 UTC to 2026-08-03 21:18 UTC (2 h 31 min). A fix was applied at 19:02 UTC, and normal operation was confirmed at resolution. | Major incident | |
| Major incident: VoyageAI elevated errors All VoyageAI models experienced elevated errors, affecting VoyageAI Embedding and Reranking Models; MongoDB Atlas rated the impact major. The incident started at 2026-07-27 23:37 UTC and was resolved at 2026-07-27 23:48 UTC, with a reported duration of 10 min. No cause or specific fix was stated. | Major incident | |
| Major incident: Cluster connectivity issues in Azure westus MongoDB Atlas reported a major outage affecting some Azure westus clusters: intermittent connection failures, inter-node communication issues, nodes appearing down, and delayed cluster modifications. It started 2026-07-23 16:21 UTC and resolved 2026-07-23 20:28 UTC (4 h 6 min); Azure confirmed networking issues, and recovery completed after Azure rolled out mitigation. | Major incident | |
| Major incident: Investigating connection issues to ADFA in GCP | Major incident | |
| Major incident: AWS Cluster DNS Changes Degraded Performance | Major incident |
Full MongoDB Atlas change timeline, with diffs →
Status incident history
MongoDB Atlas status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2020 | 52 | 9 |
| 2021 | 60 | 12 |
| 2022 | 56 | 10 |
| 2023 | 76 | 25 |
| 2024 | 71 | 18 |
| 2025 | 78 | 14 |
| 2026 | 58 | 22 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 1 |
| 2023-10 | minor | 4 |
| 2023-10 | none | 3 |
| 2023-11 | major | 2 |
| 2023-11 | minor | 2 |
| 2023-11 | none | 3 |
| 2023-12 | critical | 1 |
| 2023-12 | major | 1 |
| 2023-12 | minor | 3 |
| 2024-01 | critical | 2 |
| 2024-01 | major | 2 |
| 2024-01 | minor | 2 |
| 2024-01 | none | 1 |
| 2024-02 | major | 2 |
| 2024-02 | minor | 4 |
| 2024-02 | none | 3 |
| 2024-03 | critical | 1 |
| 2024-03 | major | 1 |
| 2024-03 | minor | 5 |
| 2024-03 | none | 1 |
| 2024-04 | minor | 3 |
| 2024-04 | none | 1 |
| 2024-05 | major | 3 |
| 2024-05 | minor | 4 |
| 2024-06 | major | 1 |
| 2024-06 | minor | 5 |
| 2024-06 | none | 1 |
| 2024-07 | minor | 5 |
| 2024-07 | none | 2 |
| 2024-08 | major | 2 |
| 2024-08 | minor | 1 |
| 2024-09 | major | 1 |
| 2024-09 | minor | 5 |
| 2024-10 | major | 2 |
| 2024-10 | minor | 4 |
| 2024-11 | minor | 5 |
| 2024-12 | critical | 1 |
| 2024-12 | minor | 1 |
| 2025-01 | critical | 1 |
| 2025-01 | minor | 3 |
| 2025-02 | major | 2 |
| 2025-02 | minor | 5 |
| 2025-02 | none | 1 |
| 2025-03 | critical | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 8 |
| 2025-04 | minor | 5 |
| 2025-05 | minor | 4 |
| 2025-05 | none | 2 |
| 2025-06 | critical | 2 |
| 2025-06 | minor | 5 |
| 2025-06 | none | 1 |
| 2025-07 | major | 2 |
| 2025-07 | minor | 4 |
| 2025-08 | critical | 1 |
| 2025-08 | major | 2 |
| 2025-08 | minor | 6 |
| 2025-08 | none | 2 |
| 2025-09 | minor | 1 |
| 2025-09 | none | 3 |
| 2025-10 | minor | 8 |
| 2025-10 | none | 2 |
| 2025-11 | major | 1 |
| 2025-11 | minor | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 1 |
| 2025-12 | none | 1 |
| 2026-01 | minor | 2 |
| 2026-02 | critical | 1 |
| 2026-02 | major | 3 |
| 2026-02 | minor | 4 |
| 2026-03 | major | 6 |
| 2026-03 | minor | 1 |
| 2026-03 | none | 3 |
| 2026-04 | major | 2 |
| 2026-04 | none | 1 |
| 2026-05 | major | 1 |
| 2026-05 | minor | 6 |
| 2026-05 | none | 1 |
| 2026-06 | major | 1 |
| 2026-06 | none | 2 |
| 2026-07 | major | 2 |
| 2026-07 | minor | 6 |
| 2026-07 | none | 3 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 2 |
| 2026-08 | none | 1 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 1 |
| 2026-09 | none | 1 |
| 2026-10 | major | 2 |
| 2026-10 | minor | 1 |
| 2026-10 | none | 1 |
Silent edits
No silent edits or deletions detected for MongoDB Atlas yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Pricing | www.mongodb.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | trust.mongodb.com | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 451 incidents. Full list: last 90 days · JSON · Markdown