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MongoDB Atlas: Atlas Backup Export Jobs Degraded Performance

Affected components: MongoDB CloudMongoDB Atlas for Government

Timeline of updates

1. identified2026-05-06 21:48 UTC

   Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

2. identified2026-05-07 01:20 UTC

   We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

3. monitoring2026-05-07 20:02 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-05-07 20:55 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON