# MongoDB Atlas: Atlas Backup Export Jobs Degraded Performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 21:48 UTC · Resolved: 2026-05-07 20:55 UTC · Duration: 23 h
- Updates: 4 · Affected components: MongoDB Cloud, MongoDB Atlas for Government
- [Vendor status page: https://stspg.io/k8frc31v1800](https://stspg.io/k8frc31v1800)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **identified** 2026-05-06 21:48 UTC: Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC
- **identified** 2026-05-07 01:20 UTC: We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.
- **monitoring** 2026-05-07 20:02 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-07 20:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/z0jcgk6n56s7 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/z0jcgk6n56s7.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/z0jcgk6n56s7 · Generated 2026-10-18T11:46:22.790Z