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MongoDB Atlas: Authentication failures when running search queries for some clusters

Impact: minorStatus: resolvedStarted Resolved (6.3 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: MongoDB CloudMongoDB Atlas Search

Timeline of updates

  1. investigating

    We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.

  2. identified

    We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.

  3. monitoring

    We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON