MongoDB Atlas: Atlas Clusters Snapshot Failures

Impact: majorStatus: resolvedStarted 2026-03-10 23:18 UTCResolved 2026-03-11 02:30 UTC (3.2 h)4 updatesSource: stspg.io

Summary

MongoDB Atlas cluster snapshots were failing in a major-impact incident affecting MongoDB Cloud, from 2026-03-10 23:18 UTC to 2026-03-11 02:30 UTC (3 h 11 min). MongoDB implemented a fix and confirmed resolution; customers faced snapshot failures during the incident.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: MongoDB Cloud

Timeline of updates

investigating2026-03-10 23:18 UTC
Atlas cluster snapshots are failing. We are actively investigating.
identified2026-03-11 00:45 UTC
The issue has been identified and a fix is being implemented.
monitoring2026-03-11 02:21 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-03-11 02:30 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Atlas Clusters Snapshot Failures 2026-03-10 23:18 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON