Changes / MongoDB Atlas / Atlas Clusters Snapshot Failures

MongoDB Atlas: Major incident: Atlas Clusters Snapshot Failures

Summary

MongoDB Atlas cluster snapshots were failing in a major-impact incident affecting MongoDB Cloud, from 2026-03-10 23:18 UTC to 2026-03-11 02:30 UTC (3 h 11 min). MongoDB implemented a fix and confirmed resolution; customers faced snapshot failures during the incident.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Atlas Clusters Snapshot Failures
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-10 23:18 UTC
AddedResolved time#5
Before: not present
After: 2026-03-11 02:30 UTC
AddedAffected components#6
Before: not present
After: MongoDB Cloud
AddedUpdateinvestigating#7
Before: not present
After: Atlas cluster snapshots are failing. We are actively investigating.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Atlas Clusters Snapshot Failures (this change)
MongoDB Atlas cluster snapshots were failing in a major-impact incident affecting MongoDB Cloud, from 2026-03-10 23:18 UTC to 2026-03-11 02:30 UTC (3 h 11 min). MongoDB implemented a fix and confirmed resolution; customers faced snapshot failures during the incident.
Major incident

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