# MongoDB Atlas: Atlas Clusters Snapshot Failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-10 23:18 UTC · Resolved: 2026-03-11 02:30 UTC · Duration: 3.2 h
- Updates: 4 · Affected components: MongoDB Cloud
- [Vendor status page: https://stspg.io/tyn1fstlpnvb](https://stspg.io/tyn1fstlpnvb)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Summary

MongoDB Atlas cluster snapshots were failing in a major-impact incident affecting MongoDB Cloud, from 2026-03-10 23:18 UTC to 2026-03-11 02:30 UTC (3 h 11 min). MongoDB implemented a fix and confirmed resolution; customers faced snapshot failures during the incident. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-10 23:18 UTC: Atlas cluster snapshots are failing. We are actively investigating.
- **identified** 2026-03-11 00:45 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-03-11 02:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-11 02:30 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-10 23:18 UTC: [Major incident: Atlas Clusters Snapshot Failures](https://rewindex.com/change/if2d43abdb2803a.md)


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/3dts1g4b0n7g · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/3dts1g4b0n7g.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/3dts1g4b0n7g · Generated 2026-10-18T09:58:30.342Z