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MongoDB Atlas: Atlas Charts users unable to login

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: MongoDB Charts

Timeline of updates

  1. resolved

    Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2026-04-01 12:55 UTC, resolved after 0 min, 1 update(s).

Title
Atlas Charts users unable to login
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz

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