# MongoDB Atlas: Atlas Charts users unable to login

> MongoDB Atlas status incident “Atlas Charts users unable to login” on 2026-04-01: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz
Last updated: 2026-04-01T12:55:24Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-01 12:55 UTC · Resolved: 2026-04-01 12:55 UTC · Duration: 0 min
- Updates: 1 · Affected components: MongoDB Charts
- [Vendor status page: https://stspg.io/w3mhl4vn1q1t](https://stspg.io/w3mhl4vn1q1t)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2026-04-01 12:55 UTC: Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2026-04-01 12:55 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz
- Citation: MongoDB Atlas, “Atlas Charts users unable to login” (2026-04-01 12:55 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: Atlas Charts users unable to login (2026-04-01)](https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/d74nshb79dgz.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/d74nshb79dgz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:50.718Z