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MongoDB Atlas: Issues rotating certificates for projects containing only Atlas Free and Flex clusters

Affected components: MongoDB Cloud

Timeline of updates

1. identified2026-08-19 20:45 UTC

   We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.

2. monitoring2026-08-19 21:50 UTC

   We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.

3. monitoring2026-08-19 21:57 UTC

   We are continuing to monitor for any further issues.

4. monitoring2026-08-19 21:58 UTC

   We are continuing to monitor for any further issues.

5. monitoring2026-08-19 22:00 UTC

   We are continuing to monitor for any further issues.

6. monitoring2026-08-20 21:39 UTC

   We have deployed fix, continuing the monitor for any further issues.

7. resolved2026-08-20 22:07 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON