CompaniesMongoDB AtlasIncidents
MongoDB Atlas: Delayed cluster configuration affecting free and flex users
Affected components: MongoDB Cloud
Timeline of updates
- investigating
We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.
- identified
We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.
- monitoring
We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
dabf4e357a3f6fcd…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2026-07-29 18:55 UTC, resolved after 42 min, 4 update(s).
- Title
- Delayed cluster configuration affecting free and flex users
- Vendor
- MongoDB Atlas
- Date
- URL
- https://rewindex.com/company/mongodb-atlas/incidents/rhj2h4scwdhk
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