Changes / MongoDB Atlas / Trigger processing may be delayed globally

MongoDB Atlas: Major incident: Trigger processing may be delayed globally

Summary

MongoDB Atlas reported a major global incident affecting Triggers: unordered processing was delayed, and some triggers were not firing or visible in the Atlas UI. The incident started at 2026-10-01 15:41 UTC and was resolved at 2026-10-01 20:54 UTC, lasting 5 h 12 min; trigger processing was operational by 19:59 UTC.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 69%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Trigger processing may be delayed globally
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-01 15:41 UTC
AddedResolved time#5
Before: not present
After: 2026-10-01 20:54 UTC
AddedAffected components#6
Before: not present
After: MongoDB Atlas App Services and Device Sync
AddedUpdateinvestigating#7
Before: not present
After: As of approximately 15:00 UTC, some users of MongoDB Atlas Triggers may experience delayed unordered trigger processing. We are investigating and working to restore normal processing.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: Some users may find that their Atlas Triggers are not firing or are not visible in the Atlas UI. We are investigating both symptoms and working to restore trigger processing. We will provide another update as we learn more.
AddedUpdatemonitoring#10
Before: not present
After: Atlas Triggers are firing again, and trigger processing is operational. We are monitoring the service and verifying the status of triggers affected during the incident, including any delayed events. We will provide a further update once verification is complete.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Trigger processing may be delayed globally (this change)
MongoDB Atlas reported a major global incident affecting Triggers: unordered processing was delayed, and some triggers were not firing or visible in the Atlas UI. The incident started at 2026-10-01 15:41 UTC and was resolved at 2026-10-01 20:54 UTC, lasting 5 h 12 min; trigger processing was operational by 19:59 UTC.
Major incident

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