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MongoDB Atlas: Admin Admin API: Intermittent Increase in 5xx errors

Impact: noneStatus: resolvedStarted Resolved (2.6 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: MongoDB Cloud

Timeline of updates

  1. investigating

    We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

  2. monitoring

    We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON