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MongoDB Atlas: Issue impacting Atlas Search availability on certain clusters

Impact: majorStatus: resolvedStarted Resolved (1.8 h)4 updatesSource: stspg.io (opens in new tab)
Summary

MongoDB Atlas reported a major Atlas Search incident causing mongot crashes and potential search and vector search outages for a subset of users. It started at 2026-10-09 16:29 UTC and was resolved at 2026-10-09 18:17 UTC, lasting 1 h 47 min. A fix was deployed at 10-09 17:09 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: MongoDB Atlas Search

Timeline of updates

  1. investigating

    Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet. We have identified the issue and are working on a fix.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been deployed and we are monitoring.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON