# MongoDB Atlas: Issue impacting Atlas Search availability on certain clusters

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-09 16:29 UTC · Resolved: 2026-10-09 18:17 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: MongoDB Atlas Search
- [Vendor status page: https://stspg.io/vp69gw74zqlz](https://stspg.io/vp69gw74zqlz)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Summary

MongoDB Atlas reported a major Atlas Search incident causing mongot crashes and potential search and vector search outages for a subset of users. It started at 2026-10-09 16:29 UTC and was resolved at 2026-10-09 18:17 UTC, lasting 1 h 47 min. A fix was deployed at 10-09 17:09 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-09 16:29 UTC: Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet. We have identified the issue and are working on a fix.
- **identified** 2026-10-09 16:30 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-10-09 17:09 UTC: A fix has been deployed and we are monitoring.
- **resolved** 2026-10-09 18:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-09 16:29 UTC: [Major incident: Issue impacting Atlas Search availability on certain clusters](https://rewindex.com/change/ia71e1200ef62f7.md)


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/279h4bcrcrlr · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/279h4bcrcrlr.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/279h4bcrcrlr · Generated 2026-10-18T10:41:23.366Z
