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MongoDB Atlas: MongoDB Atlas: Email notifications may be failing
MongoDB Atlas reported a major-impact MongoDB Cloud incident in which some users may not have received email notifications. It started at 2026-03-02 15:50 UTC and was resolved at 2026-03-02 16:28 UTC, lasting 38 min; MongoDB confirmed email notifications were being sent successfully.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: MongoDB Cloud
Timeline of updates
- investigating
We are currently investigating this issue. Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
- resolved
This incident has been resolved. Email notifications are being sent successfully.
Rewindex changes for this incident
- Major incident: MongoDB Atlas: Email notifications may be failing 2026-03-02 15:50 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON