Changes / MongoDB Atlas / MongoDB Atlas: Email notifications may be failing
MongoDB Atlas: Major incident: MongoDB Atlas: Email notifications may be failing
Summary
MongoDB Atlas reported a major-impact MongoDB Cloud incident in which some users may not have received email notifications. It started at 2026-03-02 15:50 UTC and was resolved at 2026-03-02 16:28 UTC, lasting 38 min; MongoDB confirmed email notifications were being sent successfully.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: MongoDB Atlas: Email notifications may be failing
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After: major
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After: resolved
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After: 2026-03-02 15:50 UTC
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After: 2026-03-02 16:28 UTC
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After: MongoDB Cloud
Before: not present
After: We are currently investigating this issue.
Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
Before: not present
After: This incident has been resolved. Email notifications are being sent successfully.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: MongoDB Atlas: Email notifications may be failing (this change) MongoDB Atlas reported a major-impact MongoDB Cloud incident in which some users may not have received email notifications. It started at 2026-03-02 15:50 UTC and was resolved at 2026-03-02 16:28 UTC, lasting 38 min; MongoDB confirmed email notifications were being sent successfully. | Major incident |
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