# MongoDB Atlas: MongoDB Atlas: Email notifications may be failing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-02 15:50 UTC · Resolved: 2026-03-02 16:28 UTC · Duration: 39 min
- Updates: 2 · Affected components: MongoDB Cloud
- [Vendor status page: https://stspg.io/3fx0hpw59xhw](https://stspg.io/3fx0hpw59xhw)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Summary

MongoDB Atlas reported a major-impact MongoDB Cloud incident in which some users may not have received email notifications. It started at 2026-03-02 15:50 UTC and was resolved at 2026-03-02 16:28 UTC, lasting 38 min; MongoDB confirmed email notifications were being sent successfully. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-02 15:50 UTC: We are currently investigating this issue. Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
- **resolved** 2026-03-02 16:28 UTC: This incident has been resolved. Email notifications are being sent successfully.

## Rewindex changes for this incident

- 2026-03-02 15:50 UTC: [Major incident: MongoDB Atlas: Email notifications may be failing](https://rewindex.com/change/id14330d6b771d7.md)


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/sx5zh206myxg · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/sx5zh206myxg.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/sx5zh206myxg · Generated 2026-10-18T10:43:01.306Z