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MongoDB Atlas: Delays in Atlas cluster management operations

Affected components: MongoDB Cloud

Timeline of updates

1. investigating2026-09-30 18:51 UTC

   We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

2. identified2026-09-30 19:01 UTC

   We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.

3. monitoring2026-09-30 19:26 UTC

   The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

4. resolved2026-09-30 21:02 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON