# MongoDB Atlas: Delays in Atlas cluster management operations

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-30 18:51 UTC · Resolved: 2026-09-30 21:02 UTC · Duration: 2.2 h
- Updates: 4 · Affected components: MongoDB Cloud
- [Vendor status page: https://stspg.io/b38cxtxqxdlt](https://stspg.io/b38cxtxqxdlt)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **investigating** 2026-09-30 18:51 UTC: We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.
- **identified** 2026-09-30 19:01 UTC: We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
- **monitoring** 2026-09-30 19:26 UTC: The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
- **resolved** 2026-09-30 21:02 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/c82n77tbp85t · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/c82n77tbp85t.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/c82n77tbp85t · Generated 2026-10-18T12:41:36.600Z