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MongoDB Atlas: AWS cluster backup and restore operations are failing

No impact listedStatus: resolvedStarted Resolved (23 min)3 updatesstspg.io (opens in new tab)

Affected components: MongoDB Cloud

Timeline of updates

  1. investigating

    We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster.

    We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2026-07-02 10:45 UTC, resolved after 23 min, 3 update(s).

Title
AWS cluster backup and restore operations are failing
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6

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