# MongoDB Atlas: AWS cluster backup and restore operations are failing

> MongoDB Atlas status incident “AWS cluster backup and restore operations are failing” on 2026-07-02: impact none (vendor’s label), 23 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6
Last updated: 2026-07-02T11:09:20Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-02 10:45 UTC · Resolved: 2026-07-02 11:09 UTC · Duration: 23 min
- Updates: 3 · Affected components: MongoDB Cloud
- [Vendor status page: https://stspg.io/6blfthnrwn0p](https://stspg.io/6blfthnrwn0p)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **investigating** 2026-07-02 10:45 UTC: We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster. We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.
- **monitoring** 2026-07-02 10:50 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-02 11:09 UTC: This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2026-07-02 10:45 UTC, resolved after 23 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6
- Citation: MongoDB Atlas, “AWS cluster backup and restore operations are failing” (2026-07-02 10:45 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: AWS cluster backup and restore operations are failing (2026-07-02)](https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/m3x674snxdk6.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/m3x674snxdk6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:54:55.638Z