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MongoDB Atlas: Intermittent 503 Errors on Atlas Admin API and Automation Tooling

Impact: majorStatus: resolvedStarted Resolved (40 h)4 updatesSource: stspg.io (opens in new tab)
Summary

MongoDB Atlas reported a major degradation: intermittent HTTP 503 errors affected Atlas Admin API and automation tooling such as Terraform; requests typically succeeded on retry, while database connectivity remained healthy. It lasted 39 h 50 min, from 2026-03-25 21:31 UTC to 2026-03-27 13:21 UTC. MongoDB identified the root cause and applied a fix, without specifying details.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: MongoDB Cloud

Timeline of updates

  1. investigating

    We are currently investigating intermittent spikes of HTTP 503 errors affecting Atlas control plane operations performed via the Atlas Admin API and automation tooling such as Terraform. Impacted requests typically fail for a short period and succeed on retry. Atlas database connectivity and data plane operations remain healthy. Our engineering teams are working to resolve the issue with high urgency and to prevent recurrence. Customers encountering 503 responses are advised to retry failed Admin API and Terraform operations with appropriate retry logic and backoff while we continue our investigation.

  2. monitoring

    The team has identified the root cause of intermittent spikes of HTTP 503 errors and has applied a fix.

  3. monitoring

    We continue to monitor our systems for intermittent spikes in 503 HTTP errors following our deployed fix. We will provide another update tomorrow by 3 PM UTC.

  4. resolved

    We are no longer seeing intermittent spikes in HTTP 503 errors.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON