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MongoDB Atlas: VoyageAI elevated errors

Impact: majorStatus: resolvedStarted Resolved (11 min)3 updatesSource: stspg.io (opens in new tab)
Summary

All VoyageAI models experienced elevated errors, affecting VoyageAI Embedding and Reranking Models; MongoDB Atlas rated the impact major. The incident started at 2026-07-27 23:37 UTC and was resolved at 2026-07-27 23:48 UTC, with a reported duration of 10 min. No cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: VoyageAI Embedding and Reranking Models

Timeline of updates

  1. investigating

    All VoyageAI models are experiencing elevated errors. We are investigating the issue.

  2. investigating

    We have fully recovered as of 16:41 PST.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON