Changes / MongoDB Atlas / VoyageAI elevated errors
MongoDB Atlas: Major incident: VoyageAI elevated errors
Summary
All VoyageAI models experienced elevated errors, affecting VoyageAI Embedding and Reranking Models; MongoDB Atlas rated the impact major. The incident started at 2026-07-27 23:37 UTC and was resolved at 2026-07-27 23:48 UTC, with a reported duration of 10 min. No cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: VoyageAI elevated errors
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After: major
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After: resolved
Before: not present
After: 2026-07-27 23:37 UTC
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After: 2026-07-27 23:48 UTC
Before: not present
After: VoyageAI Embedding and Reranking Models
Before: not present
After: All VoyageAI models are experiencing elevated errors. We are investigating the issue.
Before: not present
After: We have fully recovered as of 16:41 PST.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: VoyageAI elevated errors (this change) All VoyageAI models experienced elevated errors, affecting VoyageAI Embedding and Reranking Models; MongoDB Atlas rated the impact major. The incident started at 2026-07-27 23:37 UTC and was resolved at 2026-07-27 23:48 UTC, with a reported duration of 10 min. No cause or specific fix was stated. | Major incident |
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