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MongoDB Atlas: MongoDB App Services: Connectivity issues
MongoDB Atlas reported a major incident affecting deprecated Atlas App Services Device Sync: affected users could see SSL validation errors. It started at 2026-02-28 19:53 UTC and lasted 31 h 11 min, resolving at 2026-03-02 03:05 UTC; a fix was implemented and monitored.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: MongoDB Atlas App Services and Device Sync
Timeline of updates
- investigating
We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: MongoDB App Services: Connectivity issues 2026-02-28 19:53 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON