# MongoDB Atlas: MongoDB App Services: Connectivity issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-28 19:53 UTC · Resolved: 2026-03-02 03:05 UTC · Duration: 31 h
- Updates: 3 · Affected components: MongoDB Atlas App Services and Device Sync
- [Vendor status page: https://stspg.io/dxd0y34wps83](https://stspg.io/dxd0y34wps83)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Summary

MongoDB Atlas reported a major incident affecting deprecated Atlas App Services Device Sync: affected users could see SSL validation errors. It started at 2026-02-28 19:53 UTC and lasted 31 h 11 min, resolving at 2026-03-02 03:05 UTC; a fix was implemented and monitored. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-28 19:53 UTC: We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.
- **monitoring** 2026-03-01 05:37 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-02 03:05 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-28 19:53 UTC: [Major incident: MongoDB App Services: Connectivity issues](https://rewindex.com/change/i8e45746fd19b02.md)


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/yw96wbq7mtz1 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/yw96wbq7mtz1.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/yw96wbq7mtz1 · Generated 2026-10-18T11:46:27.068Z