Changes / MongoDB Atlas / MongoDB App Services: Connectivity issues
MongoDB Atlas: Major incident: MongoDB App Services: Connectivity issues
Summary
MongoDB Atlas reported a major incident affecting deprecated Atlas App Services Device Sync: affected users could see SSL validation errors. It started at 2026-02-28 19:53 UTC and lasted 31 h 11 min, resolving at 2026-03-02 03:05 UTC; a fix was implemented and monitored.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: MongoDB App Services: Connectivity issues
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After: major
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After: resolved
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After: 2026-02-28 19:53 UTC
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After: 2026-03-02 03:05 UTC
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After: MongoDB Atlas App Services and Device Sync
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After: We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: MongoDB App Services: Connectivity issues (this change) MongoDB Atlas reported a major incident affecting deprecated Atlas App Services Device Sync: affected users could see SSL validation errors. It started at 2026-02-28 19:53 UTC and lasted 31 h 11 min, resolving at 2026-03-02 03:05 UTC; a fix was implemented and monitored. | Major incident |
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