Companies / collaboration
Canva
472incidents since 2015-04-13
224major or critical
2in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may have issues using Canva Some Canva users had issues creating designs from templates on the home page in a major-impact incident starting at 2026-10-08 16:42 UTC. Canva reported a fix and resolution at 2026-10-08 17:20 UTC; the incident lasted 37 min. | Major incident | |
| Major incident: Some users may have issues with payments in Canva Canva reported a major incident affecting subscriptions, billing and payments from 2026-07-31 18:55 UTC to 2026-07-31 19:58 UTC, lasting 1 h 3 min. Some users had payment issues; Canva implemented a fix at 19:24 UTC and confirmed resolution at 19:58 UTC. | Major incident | |
| Major incident: Some users may have issues using Canva Canva reported a major Billing and subscriptions incident in which users were shown the wrong subscription status. It started at 2026-07-13 22:57 UTC and was resolved at 2026-07-13 23:17 UTC, lasting 19 min. | Major incident | |
| Major incident: Some users may have issues downloading video designs Some Canva users experienced issues downloading video designs in a major-impact incident affecting Designs - Downloading designs and Downloading designs. It started at 2026-07-12 08:38 UTC and was resolved at 2026-07-12 17:29 UTC, lasting 8 h 51 min; no cause or specific fix was stated. | Major incident | |
| Major incident: Users may experience errors uploading media Canva reported a major incident causing errors when uploading media to designs. It started at 2026-07-02 09:10 UTC and was resolved at 2026-07-02 11:00 UTC, lasting 1 h 50 min; no cause or fix was stated. | Major incident | |
| Major incident: Some users may experience errors while accessing Canva Design Agent Some users experienced errors accessing Canva Design Agent in a major-impact incident from 2026-06-22 04:16 UTC to 2026-06-22 07:28 UTC, lasting 3 h 12 min. Canva reported identifying the issue and implementing a fix, then marked the incident resolved. | Major incident | |
| Major incident: Some users may have issues accessing Canva Canva reported a major incident affecting design creation and login on its iOS and iPad apps in Australia and New Zealand. It started at 2026-06-17 02:53 UTC and was resolved at 2026-06-17 03:54 UTC, lasting 1 h 1 min; Canva implemented a fix but did not state a cause. | Major incident | |
| Major incident: Some users may have issues accessing Canva Some Canva users had access issues and intermittent problems downloading designs in a major-impact outage starting 2026-06-15 20:20 UTC. Canva marked it resolved at 2026-06-15 21:03 UTC; the recorded duration was 42 min. No cause or specific fix was stated. | Major incident | |
| Major incident: Some users may experience errors exporting video Some Canva users experienced errors exporting video in a major-impact incident starting 2026-06-15 11:01 UTC. Engineers identified the issue, and the incident was resolved at 2026-06-15 11:22 UTC after 21 min; no cause or specific fix was stated. | Major incident | |
| Major incident: Some users may have issues accessing designs on Canva Some Canva users had issues accessing designs, affecting Editing designs and Viewing designs. Canva rated the incident major; it started at 2026-06-09 03:41 UTC and was resolved at 2026-06-09 04:19 UTC, lasting 38 min. Engineers identified the issue and worked to implement a fix, but no cause or specific fix was stated. | Major incident |
Full Canva change timeline, with diffs →
Status incident history
Canva status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2015 | 11 | 5 |
| 2016 | 32 | 15 |
| 2017 | 17 | 6 |
| 2018 | 33 | 13 |
| 2019 | 26 | 20 |
| 2020 | 57 | 35 |
| 2021 | 57 | 24 |
| 2022 | 61 | 9 |
| 2023 | 49 | 22 |
| 2024 | 39 | 13 |
| 2025 | 50 | 35 |
| 2026 | 40 | 27 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 2 |
| 2023-10 | minor | 1 |
| 2023-11 | major | 5 |
| 2023-12 | major | 2 |
| 2023-12 | minor | 2 |
| 2023-12 | none | 1 |
| 2024-01 | critical | 1 |
| 2024-01 | major | 3 |
| 2024-01 | minor | 4 |
| 2024-01 | none | 1 |
| 2024-02 | major | 1 |
| 2024-02 | minor | 1 |
| 2024-03 | critical | 1 |
| 2024-03 | minor | 1 |
| 2024-03 | none | 1 |
| 2024-04 | major | 2 |
| 2024-04 | minor | 2 |
| 2024-04 | none | 1 |
| 2024-05 | minor | 2 |
| 2024-06 | major | 1 |
| 2024-07 | major | 1 |
| 2024-07 | minor | 3 |
| 2024-09 | minor | 3 |
| 2024-09 | none | 1 |
| 2024-11 | critical | 1 |
| 2024-11 | major | 2 |
| 2024-11 | minor | 2 |
| 2024-12 | minor | 4 |
| 2025-01 | major | 1 |
| 2025-01 | minor | 2 |
| 2025-02 | major | 4 |
| 2025-02 | minor | 1 |
| 2025-02 | none | 1 |
| 2025-03 | major | 1 |
| 2025-04 | major | 3 |
| 2025-05 | critical | 1 |
| 2025-05 | major | 2 |
| 2025-06 | critical | 1 |
| 2025-06 | major | 5 |
| 2025-06 | minor | 4 |
| 2025-06 | none | 1 |
| 2025-07 | major | 3 |
| 2025-07 | minor | 3 |
| 2025-08 | major | 2 |
| 2025-09 | major | 2 |
| 2025-09 | minor | 1 |
| 2025-10 | critical | 2 |
| 2025-10 | major | 3 |
| 2025-10 | minor | 2 |
| 2025-11 | major | 3 |
| 2025-12 | critical | 2 |
| 2026-01 | major | 3 |
| 2026-01 | minor | 1 |
| 2026-03 | critical | 2 |
| 2026-03 | major | 1 |
| 2026-04 | critical | 2 |
| 2026-04 | major | 3 |
| 2026-04 | minor | 1 |
| 2026-04 | none | 2 |
| 2026-05 | major | 6 |
| 2026-05 | minor | 2 |
| 2026-06 | major | 5 |
| 2026-06 | minor | 3 |
| 2026-07 | major | 4 |
| 2026-07 | minor | 4 |
| 2026-10 | major | 1 |
Silent edits
No silent edits or deletions detected for Canva yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Pricingpartial | canva.com/pricing (opens in new tab) | 1 | none yet | ||
| Trust / securitypartial | www.canva.com/trust (opens in new tab) | 0 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 472 incidents. Full list: last 90 days · JSON · Markdown