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Canva: Some users may have issues using Canva

Impact: majorStatus: resolvedStarted Resolved (38 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Some Canva users had issues creating designs from templates on the home page in a major-impact incident starting at 2026-10-08 16:42 UTC. Canva reported a fix and resolution at 2026-10-08 17:20 UTC; the incident lasted 37 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    Some users are having issues creating designs from templates on the home page.

  2. resolved

    Fix has landed and issue is now resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON