Changes / Canva / Some users may have issues using Canva
Canva: Major incident: Some users may have issues using Canva
Summary
Some Canva users had issues creating designs from templates on the home page in a major-impact incident starting at 2026-10-08 16:42 UTC. Canva reported a fix and resolution at 2026-10-08 17:20 UTC; the incident lasted 37 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may have issues using Canva
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-10-08 16:42 UTC
Before: not present
After: 2026-10-08 17:20 UTC
Before: not present
After: Some users are having issues creating designs from templates on the home page.
Before: not present
After: Fix has landed and issue is now resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may have issues using Canva (this change) Some Canva users had issues creating designs from templates on the home page in a major-impact incident starting at 2026-10-08 16:42 UTC. Canva reported a fix and resolution at 2026-10-08 17:20 UTC; the incident lasted 37 min. | Major incident |