Changes / Canva / Users may experience errors uploading media
Canva: Major incident: Users may experience errors uploading media
Summary
Canva reported a major incident causing errors when uploading media to designs. It started at 2026-07-02 09:10 UTC and was resolved at 2026-07-02 11:00 UTC, lasting 1 h 50 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users may experience errors uploading media
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-02 09:10 UTC
Before: not present
After: 2026-07-02 11:00 UTC
Before: not present
After: Media uploads
Before: not present
After: Users may experience errors uploading media to their Canva design
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Users may experience errors uploading media (this change) Canva reported a major incident causing errors when uploading media to designs. It started at 2026-07-02 09:10 UTC and was resolved at 2026-07-02 11:00 UTC, lasting 1 h 50 min; no cause or fix was stated. | Major incident |