Changes / Canva / Some users may experience errors while accessing Canva Design Agent
Canva: Major incident: Some users may experience errors while accessing Canva Design Agent
Summary
Some users experienced errors accessing Canva Design Agent in a major-impact incident from 2026-06-22 04:16 UTC to 2026-06-22 07:28 UTC, lasting 3 h 12 min. Canva reported identifying the issue and implementing a fix, then marked the incident resolved.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may experience errors while accessing Canva Design Agent
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-22 04:16 UTC
Before: not present
After: 2026-06-22 07:28 UTC
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may experience errors while accessing Canva Design Agent (this change) Some users experienced errors accessing Canva Design Agent in a major-impact incident from 2026-06-22 04:16 UTC to 2026-06-22 07:28 UTC, lasting 3 h 12 min. Canva reported identifying the issue and implementing a fix, then marked the incident resolved. | Major incident |