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Canva: Some users may have issues accessing designs on Canva

Impact: majorStatus: resolvedStarted Resolved (39 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Some Canva users had issues accessing designs, affecting Editing designs and Viewing designs. Canva rated the incident major; it started at 2026-06-09 03:41 UTC and was resolved at 2026-06-09 04:19 UTC, lasting 38 min. Engineers identified the issue and worked to implement a fix, but no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Viewing designsEditing designs

Timeline of updates

  1. investigating

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified

    The issue has been identified and our engineers are working to implement a fix.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON