Changes / Canva / Some users may have issues accessing designs on Canva
Canva: Major incident: Some users may have issues accessing designs on Canva
Summary
Some Canva users had issues accessing designs, affecting Editing designs and Viewing designs. Canva rated the incident major; it started at 2026-06-09 03:41 UTC and was resolved at 2026-06-09 04:19 UTC, lasting 38 min. Engineers identified the issue and worked to implement a fix, but no cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may have issues accessing designs on Canva
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-09 03:41 UTC
Before: not present
After: 2026-06-09 04:19 UTC
Before: not present
After: Editing designs, Viewing designs
Before: not present
After: Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Before: not present
After: The issue has been identified and our engineers are working to implement a fix.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may have issues accessing designs on Canva (this change) Some Canva users had issues accessing designs, affecting Editing designs and Viewing designs. Canva rated the incident major; it started at 2026-06-09 03:41 UTC and was resolved at 2026-06-09 04:19 UTC, lasting 38 min. Engineers identified the issue and worked to implement a fix, but no cause or specific fix was stated. | Major incident |