# Canva: Some users may have issues accessing designs on Canva

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-09 03:41 UTC · Resolved: 2026-06-09 04:19 UTC · Duration: 39 min
- Updates: 3 · Affected components: Viewing designs, Editing designs
- [Vendor status page: https://stspg.io/cx16tzv745bc](https://stspg.io/cx16tzv745bc)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some Canva users had issues accessing designs, affecting Editing designs and Viewing designs. Canva rated the incident major; it started at 2026-06-09 03:41 UTC and was resolved at 2026-06-09 04:19 UTC, lasting 38 min. Engineers identified the issue and worked to implement a fix, but no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-09 03:41 UTC: Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
- **identified** 2026-06-09 03:45 UTC: The issue has been identified and our engineers are working to implement a fix.
- **resolved** 2026-06-09 04:19 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-09 03:41 UTC: [Major incident: Some users may have issues accessing designs on Canva](https://rewindex.com/change/i5a76fbf4163198.md)


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Canonical: https://rewindex.com/company/canva/incidents/1nwtr6wly4t0 · Markdown: https://rewindex.com/company/canva/incidents/1nwtr6wly4t0.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/1nwtr6wly4t0 · Generated 2026-10-18T11:38:57.783Z