Canva: Media uploads failing for some users
Canva reported a major incident affecting media uploads for some users, starting 2026-03-12 04:33 UTC and resolved at 2026-03-12 04:53 UTC (20 min). Affected users could see an upload failure error; Canva said the incident was mitigated but provided no cause or specific fix.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Media uploads
Timeline of updates
- investigating
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.
- investigating
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.
- resolved
This incident is now mitigated. Thank you for your patience and understanding.
Rewindex changes for this incident
- Major incident: Media uploads failing for some users 2026-03-12 04:33 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON