Canva: Users may experience issues with Canva Al features
Canva reported a major incident in which users could experience issues with Canva Al features, starting at 2025-11-27 01:12 UTC and resolved at 2025-11-27 02:04 UTC (51 min). Canva put a fix in place and monitored the issue before confirming resolution.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- investigating
Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.
- monitoring
The fix has been put in place and we are monitoring the issue.
- resolved
This incident is now resolved. Thank you for your patience and understanding.
Rewindex changes for this incident
- Major incident: Users may experience issues with Canva Al features 2025-11-27 01:12 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON