# Canva: Users may experience issues with Canva Al features

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-27 01:12 UTC · Resolved: 2025-11-27 02:04 UTC · Duration: 52 min
- Updates: 3
- [Vendor status page: https://stspg.io/pk6hx28tjj8l](https://stspg.io/pk6hx28tjj8l)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Canva reported a major incident in which users could experience issues with Canva Al features, starting at 2025-11-27 01:12 UTC and resolved at 2025-11-27 02:04 UTC (51 min). Canva put a fix in place and monitored the issue before confirming resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-27 01:12 UTC: Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.
- **monitoring** 2025-11-27 01:37 UTC: The fix has been put in place and we are monitoring the issue.
- **resolved** 2025-11-27 02:04 UTC: This incident is now resolved. Thank you for your patience and understanding.

## Rewindex changes for this incident

- 2025-11-27 01:12 UTC: [Major incident: Users may experience issues with Canva Al features](https://rewindex.com/change/ie781c6e4fdaabd.md)


---
Canonical: https://rewindex.com/company/canva/incidents/y8j8811y5nm3 · Markdown: https://rewindex.com/company/canva/incidents/y8j8811y5nm3.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/y8j8811y5nm3 · Generated 2026-10-18T11:40:43.698Z