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Canva: Some users may have issues accessing Canva

Impact: majorStatus: resolvedStarted Resolved (43 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Some Canva users had access issues and intermittent problems downloading designs in a major-impact outage starting 2026-06-15 20:20 UTC. Canva marked it resolved at 2026-06-15 21:03 UTC; the recorded duration was 42 min. No cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Downloading designs

Timeline of updates

  1. investigating

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified

    Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON