Changes / Canva / Some users may have issues accessing Canva
Canva: Major incident: Some users may have issues accessing Canva
Summary
Some Canva users had access issues and intermittent problems downloading designs in a major-impact outage starting 2026-06-15 20:20 UTC. Canva marked it resolved at 2026-06-15 21:03 UTC; the recorded duration was 42 min. No cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may have issues accessing Canva
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-15 20:20 UTC
Before: not present
After: 2026-06-15 21:03 UTC
Before: not present
After: Downloading designs
Before: not present
After: Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Before: not present
After: Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may have issues accessing Canva (this change) Some Canva users had access issues and intermittent problems downloading designs in a major-impact outage starting 2026-06-15 20:20 UTC. Canva marked it resolved at 2026-06-15 21:03 UTC; the recorded duration was 42 min. No cause or specific fix was stated. | Major incident |