# Canva: Some users may have issues accessing Canva

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-15 20:20 UTC · Resolved: 2026-06-15 21:03 UTC · Duration: 43 min
- Updates: 3 · Affected components: Downloading designs
- [Vendor status page: https://stspg.io/vfhvqb5g115z](https://stspg.io/vfhvqb5g115z)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some Canva users had access issues and intermittent problems downloading designs in a major-impact outage starting 2026-06-15 20:20 UTC. Canva marked it resolved at 2026-06-15 21:03 UTC; the recorded duration was 42 min. No cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-15 20:20 UTC: Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
- **identified** 2026-06-15 20:30 UTC: Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.
- **resolved** 2026-06-15 21:03 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-15 20:20 UTC: [Major incident: Some users may have issues accessing Canva](https://rewindex.com/change/id7fd91044610bb.md)


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Canonical: https://rewindex.com/company/canva/incidents/0hq4r2h0jthx · Markdown: https://rewindex.com/company/canva/incidents/0hq4r2h0jthx.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/0hq4r2h0jthx · Generated 2026-10-18T12:31:45.718Z