Canva: Some users may encounter an error or slowness when uploading files to Canva
Canva reported a major degradation causing failed or slow uploads in some regions, affecting Document import, Importing designs, and Media uploads. It started at 2025-10-07 09:43 UTC and was resolved at 2025-10-07 10:20 UTC, lasting 36 min; no cause or fix was stated.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Media uploadsDocument importImporting designs
Timeline of updates
- investigating
We've noticed an increase in failed and slow uploads in some regions, and are investigating
- resolved
This incident is now resolved. Thank you for your patience and understanding.
Rewindex changes for this incident
- Major incident: Some users may encounter an error or slowness when uploading files to Canva 2025-10-07 09:43 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON