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Canva: Canva apps appears to be in black/grey background

Impact: majorStatus: resolvedStarted Resolved (3.4 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Some Canva apps appeared in black or grey, making underlying elements difficult to see. Canva classified the incident as major; it started at 2026-01-28 18:23 UTC and was resolved at 2026-01-28 21:49 UTC, lasting 3 h 25 min. Canva suggested switching the theme from Light to Dark in Accessibility settings as a workaround.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. monitoring

    Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

  2. resolved

    This incident is now resolved. Thank you for your patience and understanding.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON