# Canva: Canva apps appears to be in black/grey background

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-28 18:23 UTC · Resolved: 2026-01-28 21:49 UTC · Duration: 3.4 h
- Updates: 2
- [Vendor status page: https://stspg.io/ph8ngp9lmk4h](https://stspg.io/ph8ngp9lmk4h)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some Canva apps appeared in black or grey, making underlying elements difficult to see. Canva classified the incident as major; it started at 2026-01-28 18:23 UTC and was resolved at 2026-01-28 21:49 UTC, lasting 3 h 25 min. Canva suggested switching the theme from Light to Dark in Accessibility settings as a workaround. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2026-01-28 18:23 UTC: Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility
- **resolved** 2026-01-28 21:49 UTC: This incident is now resolved. Thank you for your patience and understanding.

## Rewindex changes for this incident

- 2026-01-28 18:23 UTC: [Major incident: Canva apps appears to be in black/grey background](https://rewindex.com/change/i9d17a645eb3f07.md)


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Canonical: https://rewindex.com/company/canva/incidents/05f3gj0zxmzy · Markdown: https://rewindex.com/company/canva/incidents/05f3gj0zxmzy.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/05f3gj0zxmzy · Generated 2026-10-18T09:40:50.664Z