Changes / Canva / Canva apps appears to be in black/grey background
Canva: Major incident: Canva apps appears to be in black/grey background
Summary
Some Canva apps appeared in black or grey, making underlying elements difficult to see. Canva classified the incident as major; it started at 2026-01-28 18:23 UTC and was resolved at 2026-01-28 21:49 UTC, lasting 3 h 25 min. Canva suggested switching the theme from Light to Dark in Accessibility settings as a workaround.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 65%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Canva apps appears to be in black/grey background
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-01-28 18:23 UTC
Before: not present
After: 2026-01-28 21:49 UTC
Before: not present
After: Some Canva apps appear in black or grey, making the elements underneath difficult to see.
As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Canva apps appears to be in black/grey background (this change) Some Canva apps appeared in black or grey, making underlying elements difficult to see. Canva classified the incident as major; it started at 2026-01-28 18:23 UTC and was resolved at 2026-01-28 21:49 UTC, lasting 3 h 25 min. Canva suggested switching the theme from Light to Dark in Accessibility settings as a workaround. | Major incident |