Canva: Users may experience issues with Logging in/Signing up.

Impact: majorStatus: resolvedStarted 2026-01-07 23:29 UTCResolved 2026-01-08 03:09 UTC (3.7 h)3 updatesSource: stspg.io

Summary

Canva reported a major incident affecting logging in and signing up, starting 2026-01-07 23:29 UTC and resolved 2026-01-08 03:09 UTC, lasting 3 h 39 min. A fix was in place by 2026-01-08 01:02 UTC, followed by monitoring; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

investigating2026-01-07 23:29 UTC
Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.
monitoring2026-01-08 01:02 UTC
The fix has been put in place and we are monitoring the issue
resolved2026-01-08 03:09 UTC
This incident is now resolved. Thank you for your patience and understanding.

Rewindex changes for this incident

Major incident: Users may experience issues with Logging in/Signing up. 2026-01-07 23:29 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON