# Canva: Users may experience issues with Logging in/Signing up.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-07 23:29 UTC · Resolved: 2026-01-08 03:09 UTC · Duration: 3.7 h
- Updates: 3
- [Vendor status page: https://stspg.io/63q8kmptd1xk](https://stspg.io/63q8kmptd1xk)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Canva reported a major incident affecting logging in and signing up, starting 2026-01-07 23:29 UTC and resolved 2026-01-08 03:09 UTC, lasting 3 h 39 min. A fix was in place by 2026-01-08 01:02 UTC, followed by monitoring; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-07 23:29 UTC: Users may experience issues with Logging in/Signing up.  We are currently investigating the issue and will keep you updated.
- **monitoring** 2026-01-08 01:02 UTC: The fix has been put in place and we are monitoring the issue
- **resolved** 2026-01-08 03:09 UTC: This incident is now resolved. Thank you for your patience and understanding.

## Rewindex changes for this incident

- 2026-01-07 23:29 UTC: [Major incident: Users may experience issues with Logging in/Signing up.](https://rewindex.com/change/i4d924aab5854a1.md)


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Canonical: https://rewindex.com/company/canva/incidents/0fw8w9zw1cf3 · Markdown: https://rewindex.com/company/canva/incidents/0fw8w9zw1cf3.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/0fw8w9zw1cf3 · Generated 2026-10-18T11:36:30.215Z