Changes / Canva / Users may experience issues with Logging in/Signing up.
Canva: Major incident: Users may experience issues with Logging in/Signing up.
Summary
Canva reported a major incident affecting logging in and signing up, starting 2026-01-07 23:29 UTC and resolved 2026-01-08 03:09 UTC, lasting 3 h 39 min. A fix was in place by 2026-01-08 01:02 UTC, followed by monitoring; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users may experience issues with Logging in/Signing up.
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-01-07 23:29 UTC
Before: not present
After: 2026-01-08 03:09 UTC
Before: not present
After: Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.
Before: not present
After: The fix has been put in place and we are monitoring the issue
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Users may experience issues with Logging in/Signing up. (this change) Canva reported a major incident affecting logging in and signing up, starting 2026-01-07 23:29 UTC and resolved 2026-01-08 03:09 UTC, lasting 3 h 39 min. A fix was in place by 2026-01-08 01:02 UTC, followed by monitoring; no cause was stated. | Major incident |