Changes / Canva / Some users may have issues accessing Canva
Canva: Major incident: Some users may have issues accessing Canva
Summary
Canva reported a major incident affecting design creation and login on its iOS and iPad apps in Australia and New Zealand. It started at 2026-06-17 02:53 UTC and was resolved at 2026-06-17 03:54 UTC, lasting 1 h 1 min; Canva implemented a fix but did not state a cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may have issues accessing Canva
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-17 02:53 UTC
Before: not present
After: 2026-06-17 03:54 UTC
Before: not present
After: iOS app, iPad app, Mobile Applications - iOS app, Mobile Applications - iPad app
Before: not present
After: Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.
Before: not present
After: A fix has been implemented and we are currently monitoring
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may have issues accessing Canva (this change) Canva reported a major incident affecting design creation and login on its iOS and iPad apps in Australia and New Zealand. It started at 2026-06-17 02:53 UTC and was resolved at 2026-06-17 03:54 UTC, lasting 1 h 1 min; Canva implemented a fix but did not state a cause. | Major incident |